Experts

Diane Loewen, Vice-President

Diane LoewenDiane Loewen serves as Vice-President at Mitchell Home Medical, bringing a wealth of leadership experience and strategic insight to her role. With a proven track record in overseeing business operations and driving growth, Diane plays a key role in shaping the company’s direction and ensuring its success. Her ability to lead cross-functional teams and develop long-term strategies has been instrumental in strengthening organizational performance. Diane’s deep understanding of the industry, combined with her forward-thinking approach, allows her to identify opportunities for innovation and expansion.

In her role, Diane is not only focused on operational excellence but also on fostering a collaborative and supportive work environment. She is committed to building strong relationships with both internal teams and external partners, ensuring alignment with the company’s values and goals. Diane’s leadership is defined by her ability to inspire those around her while maintaining a clear vision for the future of the organization.

Erik MacLaren, PhD, CMPP – Medical Writer

Erik MacLaren, PhD, CMPPErik MacLaren, PhD, CMPP, is an experienced freelance medical writer dedicated to delivering precise and impactful biomedical communications. Drawing on over 15 years of research experience, Erik crafts clear and engaging content for professional associations, medical communications companies, pharmaceutical firms, and continuing medical education providers. His expertise spans oncology, pain medicine, addiction, neuroscience, and diabetes, making his work highly valued by physicians, scientists, and grant reviewers.

Erik holds a PhD in Pharmacology from the University of Colorado Anschutz Medical Campus, where his doctoral research focused on identifying genetic factors that influence alcohol sensitivity. He also earned a B.S. in Biochemistry/Molecular Biology from Marquette University, graduating with Phi Beta Kappa honors. In addition to being certified as a Medical Publication Professional™ (CMPP) through ISMPP, Erik is an active member of the International Society for Medical Publication Professionals (ISMPP) and the American Medical Writers Association (AMWA), further cementing his role as a trusted voice in medical and scientific writing.

Lola Butcher – Health Care Journalist

Lola ButcherLola Butcher is an accomplished Independent Health Care Journalist, known for her insightful reporting and writing on critical healthcare topics. A member of the Association of Health Care Journalists, Lola brings expertise and dedication to her work, covering a wide range of issues within the healthcare sector. With a strong foundation in journalism, she has earned recognition for her contributions, including being a finalist in the Trade category for the Health Care Print Journalism Awards from the National Institute of Health Care Management in 2019.

In addition to her reporting, Lola was awarded the prestigious Association of Health Care Journalists Fellowship on Comparative Effectiveness Research in 2018, supported by the Patient-Centered Outcomes Research Institute. She also received the Clarion Award for Newspaper Feature Series from the Association for Women in Communications. Lola’s education at the University of Missouri-Kansas City further equipped her with the skills and knowledge to excel in her field, making her a trusted voice in healthcare journalism.

Jane E. Allen – Health/Medical Journalist

Jane E. AllenJane E. Allen is a health and medical journalist, renowned for her ability to simplify complex medical and health information for general audiences. Over her extensive career, Jane has reported on health, medicine, and science for prominent outlets such as ABCNews.com, the Los Angeles Times, the Associated Press, public radio, and several magazines. Her work in journalism earned her the prestigious Michael E. DeBakey Journalism Award in 2012 for an ABCNews.com story highlighting how advancements in canine cancer care can accelerate human medical breakthroughs.

Jane’s expertise lies in making health information accessible, guiding people through the medical system, and delivering clear and impactful writing. With a BA with honors in American Studies from Yale University, she brings a deep intellectual background to her work. In addition to her writing, Jane offers public speaking, writing coaching, and proofreading services, making her a well-rounded communicator and trusted voice in health and medical journalism.

Kimberly Simpson, Customer Care Representative

Kimberly SimpsonKimberly Simpson is a highly skilled Customer Care Representative at Mitchell Home Medical with over five years of experience in providing exceptional support within the healthcare sector. She excels at managing customer inquiries, guiding clients through their orders, and offering detailed information on a wide range of products. Kimberly is recognized for her ability to handle concerns with professionalism and empathy, ensuring that every customer interaction is smooth and effective, leaving clients feeling valued and well-cared for.

In addition to her core responsibilities, Kimberly actively participates in ongoing training to stay informed about the latest developments in pharmaceuticals and customer care practices. This dedication enables her to deliver accurate, up-to-date assistance to every customer. With her excellent communication skills and genuine passion for helping others, Kimberly fosters strong, lasting relationships with clients, ensuring they receive the highest level of care and support.